Privacy Policy

How we handle your data, online fee payments, refunds, and support.

Effective date 01-Jan-2023
Office hours 9:00 AM – 6:00 PM

Relationship Between Website and Legal Name

Trendsoft Technologies is an ERP provider for the above school and PayTm is the payment gateway provider for online fee payment.

Contact Address

Accounts Department
SkoolApps - Noida

You may contact us during office hours from 9:00 AM to 6:00 PM.

Terms and Conditions for Online Fee Submission

  • Online transaction charges are not part of the fee. Net Banking, Credit Card, and Debit Card charges apply as per the payment gateway.
  • All fee rules given in the fee book shall remain applicable.
  • Fees deposited through Credit Card, Debit Card, or Net Banking normally reach the school account after 1-2 days. It is the payer's responsibility to ensure the fee is deposited well in time.
  • SkoolApps and the school shall not be responsible if a payment is refused or declined by the card supplier, bank, or payment gateway for any reason.
  • SkoolApps does not warrant that the online fee payment system will be available at all times. Please submit fees before the last fee date to avoid fines or failed transactions.

Refund / Cancellation Policy

Technical issue

If payment is deducted from the payer's account but does not appear in the official ERP, and the payment gateway confirms settlement, the payment will be submitted manually in the ERP after the school account receives the payment.

Resolution may take 7–10 working days after the school account receives the payment.

Multiple payments case

If a duplicate payment occurs and the payment gateway confirms it, the school will refund the duplicate amount after receiving it. This may take 7-10 working days, or the amount may be adjusted against the next month's fee as per the payer's request.

Other payments case

For any other fee discrepancy, the parent must directly contact the school. The school's decision will be final.

Privacy Policy

Introduction

We are committed to protecting your privacy. This Privacy Policy explains the types of information we may collect, how we use it, and how we protect your information when you access and use our Student Portal.

Information We Collect

We may collect personal identification information when users visit the site, register, fill out a form, respond to a survey, or use activities, services, features, or resources available on the site. This may include name, email address, date of birth, student identification number, and other information voluntarily submitted by users.

How We Use Collected Information

  • To provide and improve our services, personalize user experience, respond to requests, and improve the Student Portal.
  • To send periodic emails related to Student Portal usage, updates, inquiries, questions, or other requests.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices, along with security measures, to protect against unauthorized access, alteration, disclosure, or destruction of personal information, usernames, passwords, transaction information, and data stored on our site.

Sharing Your Personal Information

We do not sell, trade, or rent users' personal identification information. We may share generic aggregated demographic information not linked to personal identification information with business partners, trusted affiliates, and advertisers for the purposes outlined above.

Third-Party Websites

Users may find links to websites and services of partners, suppliers, advertisers, sponsors, licensors, or other third parties. We do not control those sites and are not responsible for their content, links, privacy policies, or customer service policies.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice by posting the revised policy on the site. Continued use of the Student Portal after changes constitutes acceptance of the updated policy.

Your Acceptance of These Terms

By using our Student Portal, you signify your acceptance of this Privacy Policy. If you do not agree, please do not use the Student Portal.